These are the Terms & Conditions under which we operate in simple language. Please ask if you want us to send you the formal T & C. These will be provided prior to you making a booking and paying your deposit.
Payment for Courses
We require a 50% deposit from you in order to confirm your booking with us. The balance must be paid 4 weeks in advance of the start date of your course or holiday. If you book within 4 weeks of the start date, the whole amount is payable in order to confirm your booking.
Payment by Credit / Debit cards
You can pay in either sterling or euro by Visa or Mastercard. All card payments are handled on our secure server by means of a link we send you. We require your name, address, and postcode before taking a payment but we do not take your card information ourselves.
Your Booking Confirmation
Once we receive your deposit we will send you a Booking Confirmation with all the details of your booking, start and finish dates and times, and what is included in the price. We ask you to check this carefully and notify us immediately if anything is incorrect. Your Booking Confirmation is your contract with us.
Changes to your Booking
You are not entitled to change the booking once you have accepted the Booking Confirmation. We will do our best to accommodate changes for you, if practical, such as moving your booking to an alternative date. We can usually accomplish this given sufficient notice but it is not always possible for us to change bookings at short notice.
We will always do our best to provide you with the booking as agreed in the Booking Confirmation. However, in circumstances of bad weather, operational difficulties, local strikes or other industrial actions, or staff illness, we reserve the right to make changes to the type of yacht, instructor and schedule of a course. We will always endeavour to provide a service of equal quality.
You may cancel your booking at any time subject to the following penalties which are to be paid to us:
- Over 60 days before your course: 25% of the total course fee (i.e.: half your deposit)
- Between 30 and 60 days before your course: 50% of the total course fee (your deposit)
- Less than 30 days before your course: The total course fee
Cancellations must be notified to us in writing by post or email. The penalties will be calculated from the date we receive your cancellation.
We will never cancel a course due to low numbers and endeavor to reserve the right to cancel a course at any time. If we do so we shall return all monies paid by you to us in respect of the provision of the course.
A deposit of 50% of the total course fee is required to confirm your booking, as mentioned above. Part of the deposit covers our administration costs and half of this amount is non-refundable in the event of cancellation. If you cancel more than 30 days before your start date we will refund half your deposit.
You are solely responsible for complying with all laws, regulations, orders, demands and requirements of Greece. We shall not be liable in any way whatsoever to you in connection with obtaining necessary documents or complying with such laws, regulations, orders, demands, requirements or instructions, whether given orally or in writing or otherwise, or for the consequences to you resulting from your failure to obtain such documents or to comply with such laws, regulations, orders, demands, requirements or instructions.
You should note in particular that no-one whose details are not registered on the crew list may be carried aboard.
Please note also that you may not remove any items or antiquities from land, beach, or the seabed.
You are responsible for obtaining and carrying with you Visas and any other documents required by laws, regulations, order, demands or requirements of Greece. We reserve the right to refuse to provide a course to anyone who has not complied with, or whose documents do not appear to comply with, such applicable laws, regulations, orders, demands or requirements.
Conduct aboard school vessels
If in our reasonable opinion you conduct yourself aboard one of our vessels so as to endanger the vessel or any person or property on board, or behave in a disorderly manner or in a manner to which other clients may reasonably object, we may take such measures as we deem necessary to prevent continuation of such conduct including your removal from the vessel.
You may be prosecuted for offences committed on board a vessel. You agree to abide by the orders of the Skipper/Instructor in command of the school vessel at all times.
Passing or failing courses
You will be assessed by an Instructor and/or Examiner during the course. At the end of the course they will decide if you have passed or failed. Their decision is final. If, however, you disagree with their decision you may make an application to the Royal Yachting Association for redress in the form required by that organisation.
Should you have a complaint about any aspect of our course or service, please make it known to your Instructor at the time. If you are still dissatisfied please let us know in writing on the Feedback Form that you will be given at the end of the course. We take the quality of our service seriously and will do what we can to remedy the situation.
Injury and death
We hereby make you aware that sailing is a potentially dangerous activity and we cannot be held responsible for any injury or death during one of our courses save for our responsibilities under the Merchant Shipping Act 1975 and the findings of any official enquiry held under the requirements of the same act.
You are responsible for ensuring that you have adequate travel insurance which will cover any medical expenses and repatriation if necessary, and that this insurance covers you while sailing.
Arbitration of Disputes
In the event of any dispute arising between you and us with respect to the provision of the course, the dispute shall be referred to two Arbitrators in Greece, one to be appointed by each party. Their decision will be binding upon both you and us, unless the Arbitrators cannot reach agreement, in which case it will be referred to an Umpire appointed by the Arbitrators.>The decision of the Umpire will be final.
If you have any questions about any of the points in our Terms & Conditions please feel free to contact us.